Preparing Your Files for PrintUpdated 4 hours ago

Preparing Your Files for Print

This guide will walk you through how to prepare your image files for printing with Rewind Photo Lab. Whether you are a professional photographer or just getting started, following these steps will ensure your prints come out looking their best.

File Format: Save as JPEG at 100% Quality

We recommend saving all print files as JPEG at 100% quality (sometimes shown as "maximum" or "12" in some software). This provides excellent print quality while keeping file sizes manageable for uploading.

What if my files are not JPEGs?

If you are working with other file types such as TIFF, PSD, PNG, HEIC, or RAW files, you will need to convert them to JPEG before uploading. This is done by exporting or using "Save As" in your editing software and selecting JPEG as the format. The difference in print output between a high-quality JPEG and a TIFF is virtually undetectable, so you are not losing any quality.

How to Save as JPEG in Common Software

Adobe Lightroom:

1. Select the photo(s) you want to export
2. Go to File > Export
3. Under "File Settings", select JPEG from the dropdown
4. Set the Quality slider to 100
5. Click Export

Adobe Photoshop:

1. Go to File > Export > Export As (or File > Save As)
2. Select JPEG as the format
3. Set Quality to 100% or Maximum
4. Click Export or Save

Capture One:

1. Select your image(s)
2. Go to File > Export Images
3. Select JPEG as the format
4. Set Quality to 100
5. Click Export

Mac Preview:

1. Open your image in Preview
2. Go to File > Export
3. Select JPEG as the format
4. Move the Quality slider all the way to the right (Best)
5. Click Save

Mac Photos App:

1. Select your photo(s)
2. Go to File > Export > Export Photos
3. Set Photo Kind to JPEG
4. Set JPEG Quality to Maximum
5. Click Export

Windows Photos App:

1. Open your image
2. Click the three dots menu (...) > Save as
3. Choose JPEG from the file type dropdown
4. Click Save

iPhone/iPad:

Photos taken on iPhone are usually saved as HEIC files. To convert to JPEG:

1. Go to Settings > Camera > Formats
2. Select "Most Compatible" to save future photos as JPEG
3. For existing photos, email them to yourself or use the Files app to export as JPEG

Resolution Guidelines

What is resolution?

Resolution refers to how much detail your image contains, measured in pixels (the tiny dots that make up a digital image). More pixels means more detail, which means sharper prints. If an image does not have enough pixels, it will look blurry, soft, or "pixelated" when printed.

How do I check my image resolution?

• On Mac: Right-click the file > Get Info > look under "More Info" for Dimensions
• On Windows: Right-click the file > Properties > Details tab > look for Dimensions
• In Photoshop: Go to Image > Image Size

For best print quality, we recommend your images meet the following minimum resolutions:

The simple rule: Aim for 300 DPI (dots per inch) at your intended print size for optimal sharpness. To calculate this, multiply your print size in inches by 300. For example, an 8x10" print needs at least 2400 x 3000 pixels (8x300 = 2400, 10x300 = 3000).

What if my image is lower resolution?

Lower resolution images may still print, but you might notice softness or pixelation, especially when viewing up close. This is more noticeable on larger prints. If you are unsure whether your image has enough resolution, feel free to contact us and we can advise.

Colour Space

What is colour space?

Colour space is a technical setting that determines the range of colours your image can contain. You do not need to understand the details, just make sure you are using one of the recommended options below.

We recommend exporting your files in either:

• sRGB – The most common colour space, works well for most print orders
• Adobe RGB – Also accepted, often used by professional photographers

Both will produce excellent results on our printing systems. If you are unsure which one you are using, it is probably sRGB, which is the default for most cameras and software.

If you are ordering fine art prints and have a specific colour profile requirement, please contact us to discuss your needs.

File Naming

To help us process your order smoothly and avoid any technical issues during upload, please follow these file naming tips:

• Use simple, descriptive names (e.g. "wedding_001.jpg" or "beach_sunset.jpg")
• Avoid special characters such as # @ & % * ! in file names
• Avoid using spaces – use underscores or hyphens instead (e.g. "family_photo.jpg" not "family photo.jpg")
• Keep file names reasonably short
• If ordering multiple sizes of the same image, include the size in the file name (e.g. "beach_sunset_8x10.jpg")

How to Upload and Order

Once your files are prepared, ordering is simple:

1. Visit our print portal at www.print.rewindphotolab.com.au
2. Select your print size and paper type
3. Upload your JPEG files
4. Review your order and check the preview
5. Proceed to checkout and complete payment

Tip: If you are uploading a large number of files, use a wired internet connection if possible for a more stable upload.

Paper Options

We offer a range of paper types to suit different needs and preferences:

Small Format Prints (up to 8x12"):
Our C-Type prints use traditional RA-4 chemical processing on Fujifilm Crystal Archive paper, available in Gloss or Lustre finish. Perfect for everyday prints, albums, and gifts.
Learn more about small format prints →

Fine Art & Large Format Prints:
For exhibition quality work, we offer a selection of premium papers including Ilford Gallerie Pearl, Ilford Cotton Rag, and Bauhaus Photo Metallic. Printed using Epson HDX inkjet technology for exceptional detail and archival longevity.
Learn more about fine art printing →

Exhibition Support:
If you are preparing for an exhibition, we offer discounted printing services and promotional support for eligible projects.
Learn more about our Exhibition Support Initiative →

Quick Checklist Before Uploading

• ☑ Files saved as JPEG at 100% quality
• ☑ Resolution is at least 300 DPI at your intended print size
• ☑ Colour space set to sRGB or Adobe RGB
• ☑ File names are simple with no special characters or spaces
• ☑ Images are cropped and edited to your liking
• ☑ You have reviewed your images for any dust spots or blemishes

Common Questions

Can I upload TIFF or RAW files?

Our online print portal only accepts JPEG files. Please convert your files to JPEG at 100% quality before uploading. You will not lose any noticeable print quality by doing this.

My image looks different on my screen compared to the print – why?

Computer monitors and phone screens display colours differently to printed photos. We use calibrated, colour-accurate viewing environments to ensure consistency. For best results, avoid editing on phones or uncalibrated monitors.

Can you edit or retouch my photos before printing?

We print files exactly as they are submitted. Please ensure your images are edited and ready before uploading. If you require retouching services, please contact us for a quote.

What if my image does not match the print size aspect ratio?

If your image aspect ratio does not match your selected print size, it will either be cropped or printed with white bars. For a detailed explanation, see our guide: Understanding Aspect Ratios in Photo Printing

Need Help?

If you have any questions about preparing your files or placing an order, please do not hesitate to contact us. We are here to help ensure your prints turn out beautifully.

Email: [email protected]
Phone: 02 8041 7049